Frequently Asked Questions
Everything you need to know about our premium syrups and gourmet flavors.
What is the shelf life of Monin products?
Most Monin syrups have a shelf life of 18 to 36 months from the date of manufacture. Once opened, they should be stored in a cool, dry place and are typically best consumed within 90 days.
Are Monin syrups gluten-free and vegan?
The majority of our syrups are gluten-free, vegan, and non-GMO. Please check the specific product label or the 'specifications' tab on our website for detailed dietary information for each flavor.
How should I store my Monin syrups and sauces?
Syrups should be stored in a cool, dry place away from direct sunlight. Our gourmet sauces should be refrigerated after opening to maintain peak freshness and quality.
Do you offer international shipping?
Currently, we ship to most regions across North America and Europe. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on food or beverage products. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Can I use Monin pumps with all bottle sizes?
We offer specific pumps designed for our 750ml glass bottles, 1L plastic bottles, and sauce jugs. Please ensure you select the correct pump size listed in our accessories shop to ensure a proper fit.